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❓:Analyze the impact of social media on modern communication.
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🔑:Social media has transformed modern communication by enabling instant connectivity and information sharing across the globe. However, it has also led to reduced face-to-face interactions and may impact the quality of interpersonal relationships due to the prevalence of superficial engagement.
❓:Define the term “cognitive dissonance” and provide an example.
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🔑:Cognitive dissonance is the mental discomfort experienced when holding two conflicting beliefs or attitudes. For example, a person who smokes may feel dissonance when they acknowledge that smoking is harmful to health, leading them to rationalize or justify their behavior.
❓:Formulate a response to a customer complaint about a delayed order.
🧠Dear Customer, I recently ordered a set of kitchen knives, but they haven’t arrived yet despite the promised delivery date.
🔑:Dear Customer, I sincerely apologize for the delay in your kitchen knife order. We are currently experiencing unexpected shipping issues, but I assure you we are working to resolve it promptly. Your satisfaction is important to us, and I appreciate your understanding and patience.
❓:List five benefits of reading regularly.
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🔑:1. Improves vocabulary and language skills. 2. Enhances concentration and focus. 3. Stimulates imagination and creativity. 4. Reduces stress and promotes relaxation. 5. Boosts knowledge and provides new perspectives.